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Privacy Policy

Privacy Policy - the basics

Effective Date: 2026/05/08

 

A .I.J. Trading Company operates the Harrow London website and any related services. We are committed to protecting your personal information and complying with the Act on the Protection of Personal Information of Japan (APPI). 

 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

 

1. Information We Collect

 We collect several different types of information for various purposes to provide our service to you.

 

* Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including but     not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and Billing address

  • Payment information (processed securely by our payment providers)

 

* Usage Data: We may also collect information on how the service is accessed and used (e.g., IP address, browser type, pages visited).

 

2. Purpose of Use

 We use the collected data for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.

  • To provide and maintain our Service.

  • To notify you about changes to our Service or your order status.

  • To provide customer support.

 

3. Provision of Personal Data to Third Parties

 We will not provide your personal data to any third party without your prior consent, except in the following cases:

  • When required by laws and regulations.

  • When we outsource a part of our operations (e.g., shipping carriers, payment gateways) to the extent necessary to achieve the purpose of use. We ensure these third parties strictly manage your personal data.

 

4. Security of Data

 The security of your data is important to us. We implement appropriate technical and organizational measures to prevent  unauthorized access, loss, destruction, alteration, or leakage of your personal data. 

 

5. Your Rights (Disclosure, Correction, and Deletion)

 In accordance with Japanese law, you have the right to request disclosure, correction, addition, deletion, or suspension of use of  your personal data. If you wish to make such a request, please contact us using the information provided below. We will respond  promptly after verifying your identity.

 

6. Changes to This Privacy Policy

 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this   page and updating the "Effective Date" at the top.

 

7. Contact Us

     If you have any questions about this Privacy Policy, please contact us:

      By email: info@aijtrading.com

      Business Operator: A.I.J. Trading Company

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